POLICIES

Shipping 

Once your online order is submitted, we will contact you and let you know the ETA of your items. Additional shipping fees may apply to larger items. Custom furniture orders are delivered to the store between 6-8 weeks, but time frames vary by vendor.

If you are local and would like to pick-up your merchandise, please choose the pick-up option at check-out. Please schedule a pick-up date with us to ensure easy pick-up.

 

Returns

We do not accept returns. You may bring your items back within 7 days of purchase for store credit only. Items damaged after purchase cannot be returned. At Halo Home, we take great pride in the quality and standards of our merchandise. We carefully inspect each product upon delivery. We do recommend that customers inspect their items upon delivery or pick-up. In the case of any damages, please contact the store the same day you receive your items.  

 

Custom Orders

Custom orders begin production immediately upon payment and are built to your specifications. They cannot be canceled, changed, returned or refunded at any time. Order must be paid in full before orders are placed.